SUPPORT GROUP

FAQ

Frequently asked Questions

You cannot connect multiple devices to a single subscription at the same time. However, we do offer a discount for multiple subscriptions if you want to use the service on multiple devices.

It’s very easy to install our services on your device, We provide step by step installation guide to help you install it quickly.

 
No, We do not offer adults at all.

We offer straightforward 100% money-back guarantee for a duration of 7 days. After 7 days, we will only charge you for the duration during which you used the IPTV, refunding the remainder of your money.

 
 
Certainly, we provide reseller plans at competitive prices. Click Here! to explore our reseller plans.

At last 16 mbps. The Internet must be a good and stable line. The more stable and good the internet line, the clearer the quality of the images will be and there will be NO BUFFERING during the showing of matches, movies, or series.

You can pay for our plans with Paypal, Credit Card, Crypto payment . After confirming the payment, you will receive an automatic email where you will be given the necessary credentials to log in (MAG Portal, m3u URL, EPG URL, Username, Password and Xtream URL). In this way, you understand that the payment has been made and you have received the requested service.

Check your “junk mail” folder or “spam” folder. We make every effort to ensure that these emails are delivered.

It works with all devices and apps as shown on the main page. So you won’t have any problems. Besides Smarters IPTV Pro (free), you can also install other apps such as Flix, SET IPTV, NET IPTV, etc. In case of a problem or ambiguity during log-in, ask for support from our agents in whatsapp or via email.

Your subscription will be activated from the moment where you receive login credentials. You might or might not be able to get the credentials immediately. 

Check your “junk mail” folder or “spam” folder. We make every effort to ensure that these emails are delivered. If you do not see the email in your inbox, contact us via Whatsapp.

lf you don’t receive immediately, you don’t need to worry because the email will come to you eventually.

Enjoy 

Please speak to one of our live chat agent and they will be more than happy to run through the process.

 
No, you cannot. Connecting multiple devices to a single subscription at the same time may result in the blocking of your username and IP address.
 
Our service excels in IP network quality control, prioritizing packets for an exceptional service experience. We manage delays and fragmentation meticulously to ensure top-notch performance.
 
Buffering might occur due to low internet speed or high traffic. If buffering persists, press "pause" for 10-15 seconds and then resume.
 
If your playlist is not functioning, please raise a ticket in your client area , for our support team to check for potential IP blocks, which will be unblocked if necessary.
 
First, check your internet connection or router and restart if necessary. Verify the device settings where you use your subscription. If issues persist, it may be due to your ISP blocking IPTV traffic. Consider testing with alternative ISP connections.

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